Privacy Policy
Last updated: August 9, 2026
1. Introduction
This Privacy Policy explains what information StockX24 ("we", "us") collects when you use stockx24.com, how it is used, and the choices you have. By using this site, you agree to the practices described below.
2. Information We Collect
- Order details — the product purchased, order amount, and delivery status.
- Contact & delivery information — such as your Discord username/ID, email address, or account credentials, only where required to deliver the specific product purchased.
- Payment information — StockX24 does not store your card or payment credentials. Payments are processed directly by our third-party payment providers, who handle that data under their own privacy policies.
- Support communications — messages sent via Discord or Telegram support channels.
- Technical data — standard web data such as IP address and browser type, collected automatically for security and fraud prevention.
3. How We Use Information
We use collected information to: process and deliver your order, communicate with you about your purchase, prevent fraud and abuse (including enforcement of our Terms of Service), and improve our products and support quality. We do not sell your personal information to third parties.
4. Third-Party Services
Certain parts of our service rely on third parties, including Discord (delivery and support), Telegram (support), our payment processors (checkout), and MyVouches (public display of customer reviews). Each operates under its own privacy policy and terms, outside StockX24's control.
5. Cookies
We use cookies to operate the site and, where permitted, to understand how it is used. Cookies fall into these categories:
- Essential — required for the site to function; cannot be disabled.
- Analytics — help us understand site usage to improve the store.
- Marketing — used to measure the effectiveness of promotions.
You can manage or disable cookies at any time through your browser's settings.
6. Data Retention
We retain order and support records for as long as reasonably necessary to resolve disputes, comply with legal obligations, and enforce our policies.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you by contacting support. Some information may be retained where required for fraud prevention or legal compliance.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
9. Contact
Questions about this policy can be directed to our Discord or Telegram support.